Sales

• Personnel Update (New hires were introduced- including me)
• Confirmed Summer Sales Meeting Dates - Was it Aug 29th or Sept 29th?
• Sales - right before the new school year
  • Renewal reach out - July - Aug
  • Re-engagement campaign
    • value - enhancements - list account managers and email address
• Updated Sales Number - get duplicate accounts merged
  • department vs organization
  • Is there not an API we can insert to find duplicates?

Product Marketing

• Electude Student Store - are hiking up the price so students can't afford them
  • Made an online store for WakeTech so we can email them the students their voucher code (but students can’t use their financial aid money and they have to have a credit card)
  • bushcommerce.com

Marketing Communications

• Electude Facebook Group
• [ ] Dimitri
  • [ ] reseller in Finland
• [x] Darrel - has suggested we talk about it next week
  • [ ] What kind of rules do we want to set up?
    • [ ] Is it completely public?
    • [ ] Can anyone join?
    • [ ] Do we want to preapprove posts?
    • [ ] What are our written group rules?
    • [ ] Who can help with moderation? (called “experts”)
  • [ ] List of teachers groups
• [ ] Raymond
  • [ ] Does he have a contact list or group
• Head Shots

Customer Success

• Partners in Publishing - have been offering us general support (I think they’re helping us with the new Australian Marketing)
• CS Welcome Packet
• Customer Training Update - new levels for each training
• New Modular Training Program
• LMS Updates
  • School-ogy - Maryland, California
• Friday Q&A Webinar for Electude
  • need a list of topics for each week